{"id":50326,"date":"2023-02-11T10:08:04","date_gmt":"2023-02-11T09:08:04","guid":{"rendered":"https:\/\/www.cbs-consulting.com\/?p=50326"},"modified":"2026-08-18T10:54:11","modified_gmt":"2026-08-18T08:54:11","slug":"sap-btp-discovery-center","status":"publish","type":"post","link":"https:\/\/www.cbs-consulting.com\/apac\/sap-btp-discovery-center\/","title":{"rendered":"SAP BTP Discovery Center (Detailed Guide)"},"content":{"rendered":"<div class=\"wpb-content-wrapper\" id=\"wpb-content-root\"><p>[vc_row][vc_column][vc_column_text]Let\u2019s be honest.<br \/>\nWhen managing your business\u2019s procedural aspects, no other platform can beat the efficacy of <a href=\"https:\/\/www.cbs-consulting.com\/apac\/next-one\/business-technology-platform\/\">SAP BTP<\/a>. It\u2019s the most complete option available out there, after all.<\/p>\n<p>But what if you wanted to quicken the processes a little more? Or, maybe you want to adapt to the intelligence SAP BTP can bring to your business proceedings.<\/p>\n<p>What would you do then?<\/p>\n<p>In this case, SAP BTP Discovery Center can come to your rescue. Nonetheless, before we answer the \u2018how\u2019 regarding this topic, let\u2019s learn about the tool first.<\/p>\n<h2 aria-level=\"2\"><b>SAP Discovery Center &#8211; What Is It?<\/b><\/h2>\n<p>SAP BTP Discovery Center is a self-service tool which can assist a business in driving and adopting the intelligent enterprise. Therefore, for example, if you are running a corporation with the SAP BTP or considering doing so &#8211; you can simplify everything with Discovery Center.<\/p>\n<p>How does it work, though?<\/p>\n<p>SAP Discovery Center, in general, comprises an element known as missions. These are backed by some particular business use cases where your company can &#8211;<\/p>\n<ul>\n<li data-leveltext=\"\u25cf\" data-font=\"Times New Roman\" data-listid=\"5\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u25cf&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\">Kick-start the learning or business campaign under \u2018<b>onboarding missions<\/b>.\u2019<\/li>\n<li data-leveltext=\"\u25cf\" data-font=\"Times New Roman\" data-listid=\"5\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u25cf&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\">Employ whatever pre-packaged content is available under \u2018<b>platform missions<\/b>.\u2019<\/li>\n<\/ul>\n<p>The second option can also be used to quick-pilot whatever feature you have at your disposal to go-live. But, if you require help regarding dedicated planning or preparation, make sure to take SAP Enterprise Support\u2019s help. The DBS team can also offer their assistance in this aspect.<\/p>\n<p><b>Note: <\/b>As SAP is all about promoting the core power of teamwork, SAP Discovery Center also allows a partner community to deliver and publish missions.<br \/>\nIt can be done under the Partner App missions, spanning across five different lines of business in HR, including the below-mentioned &#8211;<\/p>\n<ul>\n<li data-leveltext=\"\u25cf\" data-font=\"Times New Roman\" data-listid=\"7\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u25cf&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\">ERP and Finance<\/li>\n<li data-leveltext=\"\u25cf\" data-font=\"Times New Roman\" data-listid=\"7\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u25cf&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\">HR<\/li>\n<li data-leveltext=\"\u25cf\" data-font=\"Times New Roman\" data-listid=\"7\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u25cf&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\">Sales<\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\u25cf\" data-font=\"Times New Roman\" data-listid=\"7\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u25cf&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\">IT, and<\/li>\n<li data-leveltext=\"\u25cf\" data-font=\"Times New Roman\" data-listid=\"7\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u25cf&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\">Procurement<\/li>\n<\/ul>\n<h2 aria-level=\"2\"><b>SAP Discovery Center &#8211; Missions and Services<\/b><\/h2>\n<p>The Discovery Center provided by SAP BTP is primarily divided into two topics &#8211; the missions and the services. Each of them serves a different purpose for your business.<\/p>\n<p>So, it\u2019s best to know as much as possible about them.<\/p>\n<h2 aria-level=\"3\"><b>What is the \u2018Mission?\u2019<\/b><\/h2>\n<p>A mission, available on SAP Discovery Center, will include a description mapped to Overview, which will have your &#8211;<\/p>\n<ul>\n<li data-leveltext=\"\u25cf\" data-font=\"Times New Roman\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u25cf&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\">Pain points are referred to as \u2018<b>Current Position<\/b>.\u2019<\/li>\n<li data-leveltext=\"\u25cf\" data-font=\"Times New Roman\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u25cf&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\">Journey as \u2018<b>How You Get There<\/b>.\u2019<\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\u25cf\" data-font=\"Times New Roman\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u25cf&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\">Benefits as \u2018<b>Mission Destination<\/b>.\u2019<\/li>\n<\/ul>\n<p>The <b>use cases<\/b>, on the other hand, represent a business scenario or an objective of the mission. <b>Resources<\/b> will contain a guide to the best practices and other related documents.<\/p>\n<p>The \u2018<b>View Demo<\/b>\u2019 option will enable you to refer to whatever you want to accomplish with the mission. Finally, \u2018<b>Ask Expert<\/b>\u2019 can be employed if you have any pressing questions regarding a topic that you need to clarify before beginning your journey.<\/p>\n<h2 aria-level=\"4\"><b>How Do You Start a Mission?<\/b><\/h2>\n<p>Once you have chosen the right mission backed by a specific use case for your organisation and identified the perfect resource, you can begin your mission. However, before doing so, it\u2019s best to refer and nominate some of your business colleagues who\u2019re capable of delivering solutions. This way, you can reduce the risk of errors and problems to some extent.<\/p>\n<h2 aria-level=\"3\"><b>What is the \u2018Service?\u2019<\/b><\/h2>\n<p>In the \u2018Services\u2019 section, you will find every possible service or tool available in SAP BTP.<br \/>\nDepending on your contract or agreement with SAP, you might have access to a single subset or all of them in BTP. Here are a few examples of what you may find here &#8211;<\/p>\n<ul>\n<li data-leveltext=\"\u25cf\" data-font=\"Times New Roman\" data-listid=\"8\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u25cf&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b>Pricing: <\/b>The pricing segment will showcase the different service plans and models available in SAP BTP. For instance, you\u2019ll find the SAP BAS (Business Application Studio) under the Cloud Platform Enterprise Agreement, subscription, pay-as-you-go, and trial platform.<\/li>\n<li data-leveltext=\"\u25cf\" data-font=\"Times New Roman\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u25cf&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><b>Roadmap<\/b>: In this section, we can see different types of missions that we must complete to reach our organisational goal. If you want to know more about it, check out this link &#8211; <a href=\"https:\/\/roadmaps.sap.com\/\">https:\/\/roadmaps.sap.com\/<\/a>.<\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\u25cf\" data-font=\"Times New Roman\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u25cf&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b>Related Missions<\/b>: This segment will tell us about the missions we must take care of to understand or familiarise ourselves with the Discovery Center.<\/li>\n<li data-leveltext=\"\u25cf\" data-font=\"Times New Roman\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u25cf&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><b>Customer Stories<\/b>: In this section, we will get inspired by how others are using the service to improve their business accordingly. Furthermore, you can also learn whatever they have achieved by adopting the service.<\/li>\n<\/ul>\n<p>SAP Discovery Center is all about making your job of managing an organisation more manageable. So, you must focus on what\u2019s at hand and learn about the topic more exclusively.<\/p>\n<h2 aria-level=\"2\"><b>New Features of the SAP Discovery Center<\/b><\/h2>\n<p>In this section, we\u2019ll get you familiarised with the features SAP Discovery Center comes with. Here is what you need to know about it.<\/p>\n<h3 aria-level=\"3\"><b>1: Customer References and Stories<\/b><\/h3>\n<p>Learning about your previous consumers\u2019 experience can provide inspiration and powerful insights and build trust when exploring your SAP Cloud Platform\u2019s use cases.<\/p>\n<p>Why?<\/p>\n<p>With it, you can check your consumer\u2019s story and learn what they think about you. If they appreciate you, it\u2019s all good. However, if someone\u2019s having any problem with your offering, you can talk to them and improve their experience.<\/p>\n<p>Besides, this brand-new expansion can also consolidate vibrant content to discover a solution\u2019s business potential and value.<\/p>\n<h3 aria-level=\"3\"><b>2: SAP Community Integration<\/b><\/h3>\n<p>The missions in the SAP BTP Discovery Center usually offer two types of collaboration &#8211;<\/p>\n<ul>\n<li data-leveltext=\"\u25cf\" data-font=\"Times New Roman\" data-listid=\"9\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u25cf&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\">Expert support, and<\/li>\n<li data-leveltext=\"\u25cf\" data-font=\"Times New Roman\" data-listid=\"9\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u25cf&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\">SAP Community<\/li>\n<\/ul>\n<p>The latter currently houses 28 million members and contains some of the most informative and engaging user-generated content. To get you connected with this powerful resource, the missions tend to provide the users with the ability to view-related questions.<\/p>\n<p>You can find them on the community and community-based topic pages. There\u2019s also an \u2018Ask in SAP Community\u2019 feature available here that can help you in this aspect.<\/p>\n<p>The queries posted in the community are offered automatically with relevant tags. Hence, it will be much easier to find the question and answer you are looking for.<\/p>\n<p>The community\u2019s tags and relevant answers can be viewable conveniently within the \u2018support\u2019 tab of the Discovery Center.<\/p>\n<h2 aria-level=\"2\"><b>New Missions of the SAP Discovery Center<\/b><\/h2>\n<p>The brand new missions found in the SAP Discovery Center are as follows &#8211;<\/p>\n<h3 aria-level=\"3\"><b>1: Service Ticket Intelligence\u00a0<\/b><\/h3>\n<p>The new service ticket intelligence system can support an organisation in handling and managing a larger volume of service interactions by offering automatic ticket classification. Besides, it will also provide the routing of a ticket to the proper agent.<\/p>\n<p>Moreover, the agent is provided with solutions to improve operational and organisational efficacy. This way, an organisation can &#8211;<\/p>\n<ul>\n<li data-leveltext=\"\u25cf\" data-font=\"Times New Roman\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u25cf&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\">Increase their overall response time,<\/li>\n<li data-leveltext=\"\u25cf\" data-font=\"Times New Roman\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u25cf&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\">Lower the frequency of repetitive tasks, and<\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\u25cf\" data-font=\"Times New Roman\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u25cf&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\">Decrease the required expense for the organisation.<\/li>\n<\/ul>\n<p>As a result, it can improve the overall productivity of your employees and ensure that all customers are satisfied.<\/p>\n<h3 aria-level=\"3\"><b>2: Automate Data Extraction<\/b><\/h3>\n<p>With this feature, it\u2019ll be much easier for you to extract data from a business document with the help of intelligent RPA and AI. This way, it can help you with two things &#8211;<\/p>\n<ul>\n<li data-leveltext=\"\u25cf\" data-font=\"Times New Roman\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u25cf&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\">Extracting a PDF for data and structuring it accordingly through a manual procedure is quite tricky and problematic. But, through this feature, you can complete it quickly without additional effort.<\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\u25cf\" data-font=\"Times New Roman\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u25cf&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\">Also, the more you use AI, the easier it will be for you to implement it in your company later on. There will be fewer errors during the procedure as well.<\/li>\n<\/ul>\n<p>Finally, this mission will also guide you through how it\u2019s possible to combine SAP AI Business Service and SAP Intelligent Robotic Process Automation.<\/p>\n<h3 aria-level=\"3\"><b>3: Send Electronic Invoices<\/b><\/h3>\n<p>If you are operating in countries like Vietnam, Australia, Japan, the Netherlands, Belgium, and Norway, you\u2019ll need to send electronic invoices. It, in turn, can &#8211;<\/p>\n<ul>\n<li data-leveltext=\"\u25cf\" data-font=\"Times New Roman\" data-listid=\"6\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u25cf&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\">Increase the speed of sending and receiving the invoice.<\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\u25cf\" data-font=\"Times New Roman\" data-listid=\"6\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u25cf&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\">Make the whole process much more efficient and secure.<\/li>\n<li data-leveltext=\"\u25cf\" data-font=\"Times New Roman\" data-listid=\"6\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u25cf&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\">Can be sent to both private business partners and the public sector.<\/li>\n<\/ul>\n<p>This mission will aid you in implementing the Peppol scenarios for a specific SAP Document Compliance.<\/p>\n<p aria-level=\"2\"><b>The Bottom Line\u00a0<\/b><\/p>\n<p>SAP BTP Discovery Center is all about making your job of finding and using everything easier. So, it might be best to use it from the get-go!\u00a0[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<h2><strong>Frequently asked questions<\/strong><\/h2>\n<ol>\n<li>\n<h3><b> What is the difference between a \u2018Mission\u2019 and a \u2018Service\u2019 in the Discovery Center?<\/b><\/h3>\n<\/li>\n<\/ol>\n<p>While both are core components, they serve different functions:<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Missions<\/b> provide structured, step\u2011by\u2011step guidance to help you explore or implement specific use cases on SAP BTP.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Services<\/b> refer to the actual individual tools or technical capabilities available within the SAP Business Technology Platform, such as SAP HANA Cloud or SAP Build Process Automation.<\/li>\n<\/ul>\n<ol start=\"2\">\n<li>\n<h3><b> How do I know which SAP BTP services I have access to?<\/b><\/h3>\n<\/li>\n<\/ol>\n<p>You can check the <b>\u2018<\/b><a href=\"https:\/\/www.cbs-consulting.com\/apac\/sap-btp-components\/\">Services<\/a><b>\u2019<\/b> section of the Discovery Center. Your available services depend on your organisation\u2019s licensing and entitlements. The Discovery Center lists service options and commercial models that may apply to your account.<\/p>\n<ol start=\"3\">\n<li>\n<h3><b> What is the benefit of starting an \u2018Onboarding Mission\u2019?<\/b><\/h3>\n<\/li>\n<\/ol>\n<p>Onboarding missions provide a structured starting point to help new users become familiar with SAP BTP concepts before exploring more advanced missions.<\/p>\n<ol start=\"4\">\n<li>\n<h3><b> Can I get help from experts during my mission?<\/b><\/h3>\n<\/li>\n<\/ol>\n<p>Yes. Every mission includes an <b>\u2018Ask Expert\u2019<\/b> feature for pressing technical questions. Additionally, missions are backed by the <b>SAP Community<\/b>, which allows you to view related questions and supported by SAP Community resources where users can view discussions and previously answered questions. For more detailed guidance, organisations may engage SAP support channels as appropriate based on their support agreements.<\/p>\n<ol start=\"5\">\n<li>\n<h3><b> How does the \u2018Service Ticket Intelligence\u2019 mission improve my business?<\/b><\/h3>\n<\/li>\n<\/ol>\n<p>This specific mission uses AI to use classification features to help streamline ticket handling and support more efficient routing processes.<\/p>\n<ol start=\"6\">\n<li>\n<h3><b> I need to handle electronic invoices in specific countries like Norway or Australia. Can Discovery Center help?<\/b><\/h3>\n<\/li>\n<\/ol>\n<p>Yes. There is a dedicated mission for <b>Electronic Invoices<\/b> that helps you implement Peppol scenarios. These missions provide guidance for implementing Peppol\u2011based e\u2011invoicing scenarios for selected regions.<\/p>\n<ol start=\"7\">\n<li>\n<h3><b> Can third-party partners publish content on the Discovery Center?<\/b><\/h3>\n<\/li>\n<\/ol>\n<p>Partners can publish missions that showcase their solutions and approaches, allowing organisations to explore partner\u2011developed content.<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text]Let\u2019s be honest. When managing your business\u2019s procedural aspects, no other platform can beat the efficacy of SAP BTP. It\u2019s the most complete option available out there, after all. But what if you wanted to quicken the processes a little more? Or, maybe you want to adapt to the intelligence SAP BTP can bring to &hellip; <a href=\"https:\/\/www.cbs-consulting.com\/apac\/sap-btp-discovery-center\/\">Continued<\/a><\/p>\n","protected":false},"author":25,"featured_media":50328,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"categories":[304],"tags":[1163,1164],"class_list":["post-50326","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cbs-apac-blogs","tag-sap-btp","tag-sap-btp-discovery-center"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>SAP BTP Discovery Center (Detailed Guide)<\/title>\n<meta name=\"description\" content=\"Learn how SAP BTP Discovery Center&#039;s missions and services help you onboard, plan, and adopt SAP BTP with 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