Suchbegriff eingeben:

Process Consulting

Designing digital business processes throughout your company

Unlock the full potential of your processes with the cbs process improvement framework!

It provides answers to the most important questions:


• What are my most important or critical processes, and how do I identify them?
• How can I improve my processes? Where do I start to optimize them?
• How is my company performing in comparison to my competitors?
• What is the best approach to improve my processes?
• Do I have a complete understanding and in-depth knowledge of my process flows?
• Are my processes too complex?


We guide you with your framework from finding the best improvement approach to implementing and monitoring the optimised processes. Our process improvement framework is combing reliable approaches of Six Sigma, Lean principles and, iterative continual improvement process (CIP), state-of-the-art methods and tools to unlock the full optimisation potential successfully. Our process analysis is delivering the answers to identify the processes with the most optimisation potential. We identify critical processes, prioritise them, identify pain points, and start a root cause analysis with in-depth system analysis and process mining. Moreover, we compare processes by benchmarking and evaluate process improvement potentials regarding business benefits, efficiency, innovation and simplification potential.

Our offering: Process consulting from the quality leader

  • We guide and support companies to analyse current structure, develop process houses and underlying documentation approaches and support them by documenting processes.
  • Together with our customers, we analyse existing governance structures, roles and organisation and derive target pictures that support global and standardised process landscapes.
  • cbs consultants are familiar with process reference models (e.g. APQC, SCOR, etc.) and can structure a company according to customer requirements and their organisational needs (process-oriented vs. functional-oriented models)
  • We are trained in process modelling according to BPMN 2.0 standards.
  • cbs leverages this knowledge and the methodology to structure and support projects where process analysis and process design is required (e.g. S/4HANA greenfield implementation)
We find answers to current strategic challenges, a volatile market situation and customer demands and guide companies on their path to a digital future.
Holger Bock
Managing Director / cbs Asia-Pacific

Our consulting services: We x-ray your systems and processes

  • We use Process Mining tools to visualise and analyse the current as-is process flows from IT systems like SAP or Salesforce based on event logs
  • Based on the visualisation, we analyse processes, their variances and their frequency faster than with regular approaches like data analysis or workshops
  • Process Mining tools act as an X-Ray for your IT systems and processes. The tools show the processes as they are processed in the IT systems
Our partner:


For a detailed consultation we are of course also happy to assist you personally. Just contact us directly:

Holger Bock
Managing Director / cbs Asia-Pacific