{"id":71051,"date":"2025-04-11T14:05:17","date_gmt":"2025-04-11T12:05:17","guid":{"rendered":"https:\/\/www.cbs-consulting.com\/?page_id=71051"},"modified":"2025-11-07T11:18:20","modified_gmt":"2025-11-07T10:18:20","slug":"business-process-management","status":"publish","type":"page","link":"https:\/\/www.cbs-consulting.com\/en\/next-one\/business-process-management\/","title":{"rendered":"Business Process Management"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"71051\" class=\"elementor elementor-71051 elementor-63413\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-43e847f2 e-con-full e-flex e-con e-parent\" data-id=\"43e847f2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2d77d86f elementor-widget elementor-widget-template\" data-id=\"2d77d86f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t<style id=\"elementor-post-dynamic-122174\">.elementor-122174 .elementor-element.elementor-element-4cf5e8a0:not(.elementor-motion-effects-element-type-background), .elementor-122174 .elementor-element.elementor-element-4cf5e8a0 > .elementor-motion-effects-container > .elementor-motion-effects-layer{background:url(\"https:\/\/www.cbs-consulting.com\/wp-content\/uploads\/iStock-1352594748.jpg\") 50% 50%;background-size:cover;}<\/style>\t\t<div data-elementor-type=\"container\" data-elementor-id=\"122174\" class=\"elementor elementor-122174\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4cf5e8a0 e-flex e-con-boxed e-con e-parent\" data-id=\"4cf5e8a0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;video&quot;,&quot;background_play_on_mobile&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6430f6df e-con-full textWrapBalance e-flex e-con e-child\" data-id=\"6430f6df\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3bc890b3 elementor-widget elementor-widget-breadcrumbs\" data-id=\"3bc890b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t\t<div id=\"breadcrumbs\"><span><span><a href=\"https:\/\/www.cbs-consulting.com\/en\/\">Home<\/a><\/span><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7565d38b elementor-widget elementor-widget-heading\" data-id=\"7565d38b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\" id=\"business-process-management\">Business Process Management<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d0a0f4b elementor-widget elementor-widget-heading\" data-id=\"4d0a0f4b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Design digital business processes company-wide<\/span>\t\t\t\t<\/div>\n\t\t<!-- dce invisible element 4cea3fe5 -->\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b2de6d5 elementor-widget__width-initial elementor-absolute elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-html\" data-id=\"b2de6d5\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"intro\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"html.default\">\n\t\t\t\t\t<a href=\"#intro\">\r\n<svg width=\"60\" height=\"100\" viewBox=\"0 0 47 80\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n  <g>\r\n    <path\r\n      d=\"M20 8V55M10 45L20 55L30 45\"\r\n      fill=\"none\"\r\n      stroke=\"#2019184f\"\r\n      stroke-width=\"1\"\r\n      stroke-linecap=\"round\"\r\n      stroke-linejoin=\"round\"\/>\r\n\r\n    <animateTransform\r\n      attributeName=\"transform\"\r\n      type=\"translate\"\r\n      values=\"0 0; 0 20; 0 0\"\r\n      keyTimes=\"0;0.5;1\"\r\n      dur=\"6s\"\r\n      repeatCount=\"indefinite\"\/>\r\n  <\/g>\r\n<\/svg>\r\n<\/a>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3db9e6fe e-flex e-con-boxed e-con e-parent\" data-id=\"3db9e6fe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-26f72bf2 elementor-widget elementor-widget-spacer\" data-id=\"26f72bf2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3ce73644 e-con-full e-flex e-con e-child\" data-id=\"3ce73644\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-64a75fac elementor-widget elementor-widget-heading\" data-id=\"64a75fac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Tap the full potential with the cbs Process Improvement Framework!\n\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-431a438f elementor-widget elementor-widget-heading\" data-id=\"431a438f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\" id=\"it-provides-answers-to-the-most-important-questions\">It provides answers to the most important questions:\n\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e208261 elementor-widget elementor-widget-text-editor\" data-id=\"5e208261\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul>\n \t<li>What are my most important or critical processes and how do I identify them?<\/li>\n \t<li>How can I improve my processes and where do I start to optimise them?<\/li>\n \t<li>How does my business compare to my competitors?<\/li>\n \t<li>What is the best approach to optimising my processes?<\/li>\n \t<li>Do I have a complete understanding and deep knowledge of my processes?<\/li>\n \t<li>Are my processes currently too complex?<\/li>\n \t\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f6d5709 elementor-widget elementor-widget-text-editor\" data-id=\"2f6d5709\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We accompany you from the search for the best improvement approach to the implementation and monitoring of the optimised processes. Our process improvement framework combines reliable approaches such as Six Sigma, Lean principles and iterative continuous improvement processes (CIP) with state-of-the-art methods and tools to unlock the full optimisation potential.<\/p><p>Our process analysis provides useful answers to identify the processes with the greatest optimisation potential. We identify your critical processes and prioritise them. We start a pain-point analysis and draw comparisons of processes through benchmarking. The end result is a comprehensive and in-depth assessment of process improvement potentials in terms of business benefits, efficiency, innovation and simplification potential.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-137f8b0e elementor-widget elementor-widget-spacer\" data-id=\"137f8b0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4339a0b1 e-con-full e-flex e-con e-parent\" data-id=\"4339a0b1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-34108bfe e-con-full e-flex e-con e-child\" data-id=\"34108bfe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-41c80b5f e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"41c80b5f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-14c74d10 e-con-full e-flex e-con e-child\" data-id=\"14c74d10\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-256bd4b6 elementor-widget elementor-widget-spacer\" data-id=\"256bd4b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d50dca5 elementor-widget elementor-widget-heading\" data-id=\"3d50dca5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Our offer:<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e89b01 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"7e89b01\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\" id=\"process-consulting-from-the-quality-leader\">Process consulting from the quality leader\n\n\n\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5362fb8c elementor-align-start elementor-mobile-align-start elementor-list-item-link-full_width elementor-invisible elementor-widget elementor-widget-icon-list\" data-id=\"5362fb8c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:150}\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"abc778d7-f150-4df2-a431-c3699e420dc3\" data-name=\"Ebene 1\" viewBox=\"0 0 100 100\"><path d=\"M80.64,33.06a34.36,34.36,0,1,1-7.63-10\" style=\"fill:none;stroke:#1f1717;stroke-miterlimit:10;stroke-width:2.15311878919601px\"><\/path><polyline points=\"83.76 21.2 49.59 55.37 32.36 38.14\" style=\"fill:none;stroke:#f57a21;stroke-miterlimit:10;stroke-width:2.15311878919601px\"><\/polyline><path d=\"M39.56,75.21A28.65,28.65,0,0,1,21.37,48.54\" style=\"fill:none;stroke:#1f1717;stroke-miterlimit:10;stroke-width:2.15311878919601px\"><\/path><path d=\"M50,77.17a28.81,28.81,0,0,1-5.77-.58\" style=\"fill:none;stroke:#1f1717;stroke-miterlimit:10;stroke-width:2.15311878919601px\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">We support companies in analysing the current structure, develop process houses and underlying documentation approaches<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"abc778d7-f150-4df2-a431-c3699e420dc3\" data-name=\"Ebene 1\" viewBox=\"0 0 100 100\"><path d=\"M80.64,33.06a34.36,34.36,0,1,1-7.63-10\" style=\"fill:none;stroke:#1f1717;stroke-miterlimit:10;stroke-width:2.15311878919601px\"><\/path><polyline points=\"83.76 21.2 49.59 55.37 32.36 38.14\" style=\"fill:none;stroke:#f57a21;stroke-miterlimit:10;stroke-width:2.15311878919601px\"><\/polyline><path d=\"M39.56,75.21A28.65,28.65,0,0,1,21.37,48.54\" style=\"fill:none;stroke:#1f1717;stroke-miterlimit:10;stroke-width:2.15311878919601px\"><\/path><path d=\"M50,77.17a28.81,28.81,0,0,1-5.77-.58\" style=\"fill:none;stroke:#1f1717;stroke-miterlimit:10;stroke-width:2.15311878919601px\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Together with our clients, we analyse the existing governance structures, roles and organisations and derive target images that support global and standardised process landscapes<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"abc778d7-f150-4df2-a431-c3699e420dc3\" data-name=\"Ebene 1\" viewBox=\"0 0 100 100\"><path d=\"M80.64,33.06a34.36,34.36,0,1,1-7.63-10\" style=\"fill:none;stroke:#1f1717;stroke-miterlimit:10;stroke-width:2.15311878919601px\"><\/path><polyline points=\"83.76 21.2 49.59 55.37 32.36 38.14\" style=\"fill:none;stroke:#f57a21;stroke-miterlimit:10;stroke-width:2.15311878919601px\"><\/polyline><path d=\"M39.56,75.21A28.65,28.65,0,0,1,21.37,48.54\" style=\"fill:none;stroke:#1f1717;stroke-miterlimit:10;stroke-width:2.15311878919601px\"><\/path><path d=\"M50,77.17a28.81,28.81,0,0,1-5.77-.58\" style=\"fill:none;stroke:#1f1717;stroke-miterlimit:10;stroke-width:2.15311878919601px\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Our consultants know process reference models such as APQC, SCOR, \u2026 and can structure a company according to customer requirements and their organisational needs. In addition, we are trained in process modelling according to BPMN 2.0 standards<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"abc778d7-f150-4df2-a431-c3699e420dc3\" data-name=\"Ebene 1\" viewBox=\"0 0 100 100\"><path d=\"M80.64,33.06a34.36,34.36,0,1,1-7.63-10\" style=\"fill:none;stroke:#1f1717;stroke-miterlimit:10;stroke-width:2.15311878919601px\"><\/path><polyline points=\"83.76 21.2 49.59 55.37 32.36 38.14\" style=\"fill:none;stroke:#f57a21;stroke-miterlimit:10;stroke-width:2.15311878919601px\"><\/polyline><path d=\"M39.56,75.21A28.65,28.65,0,0,1,21.37,48.54\" style=\"fill:none;stroke:#1f1717;stroke-miterlimit:10;stroke-width:2.15311878919601px\"><\/path><path d=\"M50,77.17a28.81,28.81,0,0,1-5.77-.58\" style=\"fill:none;stroke:#1f1717;stroke-miterlimit:10;stroke-width:2.15311878919601px\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">cbs uses this knowledge and has the methodology to structure complex projects that require process analysis and design, such as a \u2018greenfield\u2019 SAP S\/4HANA implementation<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-579633c3 elementor-widget elementor-widget-spacer\" data-id=\"579633c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7d5ef4a7 e-flex e-con-boxed e-con e-parent\" data-id=\"7d5ef4a7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-23d69958 elementor-widget elementor-widget-spacer\" data-id=\"23d69958\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-52448556 e-con-full e-flex e-con e-child\" data-id=\"52448556\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-17389b5a elementor-widget elementor-widget-image\" data-id=\"17389b5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/www.cbs-consulting.com\/wp-content\/uploads\/oliver_dorsner.png\" class=\"attachment-full size-full wp-image-24895\" alt=\"Oliver Dorsner\" srcset=\"https:\/\/www.cbs-consulting.com\/wp-content\/uploads\/oliver_dorsner.png 800w, https:\/\/www.cbs-consulting.com\/wp-content\/uploads\/oliver_dorsner-300x300.png 300w, https:\/\/www.cbs-consulting.com\/wp-content\/uploads\/oliver_dorsner-250x250.png 250w, https:\/\/www.cbs-consulting.com\/wp-content\/uploads\/oliver_dorsner-768x768.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6e0022ad e-con-full e-flex e-con e-child\" data-id=\"6e0022ad\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-39daf2ff elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"39daf2ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-quote-left\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M464 256h-80v-64c0-35.3 28.7-64 64-64h8c13.3 0 24-10.7 24-24V56c0-13.3-10.7-24-24-24h-8c-88.4 0-160 71.6-160 160v240c0 26.5 21.5 48 48 48h128c26.5 0 48-21.5 48-48V304c0-26.5-21.5-48-48-48zm-288 0H96v-64c0-35.3 28.7-64 64-64h8c13.3 0 24-10.7 24-24V56c0-13.3-10.7-24-24-24h-8C71.6 32 0 103.6 0 192v240c0 26.5 21.5 48 48 48h128c26.5 0 48-21.5 48-48V304c0-26.5-21.5-48-48-48z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-29bdfaab elementor-widget elementor-widget-heading\" data-id=\"29bdfaab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">We find answers to current strategic challenges, volatile market situations and new customer requirements and accompany companies with all questions on their way into the digital future.\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-53ca5455 elementor-widget elementor-widget-heading\" data-id=\"53ca5455\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Oliver Dorsner, Consulting Director<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c2ed528 elementor-widget elementor-widget-spacer\" data-id=\"c2ed528\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-44a5bfec e-flex e-con-boxed e-con e-parent\" data-id=\"44a5bfec\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9582aad elementor-widget elementor-widget-spacer\" data-id=\"9582aad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-407b4a0e e-con-full e-flex e-con e-child\" data-id=\"407b4a0e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-c53062c e-con-full e-flex e-con e-child\" data-id=\"c53062c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-59c2f912 e-con-full e-flex e-con e-child\" data-id=\"59c2f912\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5fd7f908 elementor-widget elementor-widget-heading\" data-id=\"5fd7f908\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Process Mining:<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c7d3a95 elementor-widget elementor-widget-heading\" data-id=\"5c7d3a95\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\" id=\"the-smart-way-to-create-transparency\">The smart way to create transparency!\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6be450da elementor-widget elementor-widget-text-editor\" data-id=\"6be450da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>What are my critical processes and how do I recognise them?<\/strong><\/p><p><strong> How well do I know my processes?<\/strong><\/p><p>These are questions many industrial companies ask themselves. And further:<\/p><p><strong>How can I quickly gain insight into the processes? <\/strong><\/p><p><strong>How harmonised are my processes? <\/strong><\/p><p><strong>How can I verify my pain points with data? <\/strong><\/p><p><strong>Can process automation improve my process performance?<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2fd1e017 elementor-widget elementor-widget-spacer\" data-id=\"2fd1e017\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4c56763c e-flex e-con-boxed e-con e-parent\" data-id=\"4c56763c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ad4ce05 elementor-widget elementor-widget-spacer\" data-id=\"1ad4ce05\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7e299fd1 e-con-full e-flex e-con e-child\" data-id=\"7e299fd1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-26db2d81 elementor-widget elementor-widget-heading\" data-id=\"26db2d81\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Our consulting services:<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-36c5bea0 elementor-widget elementor-widget-heading\" data-id=\"36c5bea0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\" id=\"we-x-ray-your-systems-and-processes\">We X-ray your systems and processes<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b039cdc textWrapBalance elementor-widget elementor-widget-text-editor\" data-id=\"1b039cdc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li>We use process mining tools to visualise and analyse the current as-is process flows from IT systems such as SAP or Salesforce based on event logs.<\/li><li>On this basis, we analyse processes, their deviations and their frequency faster than with a regular approach such as data analysis or workshops.<\/li><li>Process mining tools act as an x-ray for your IT systems and processes \u2013 the tools show the processes as they are processed in the IT systems.<\/li><li>cbs management consultants can use their process and IT expertise in combination with process mining to carry out root cause analyses of bottlenecks or compliance problems even faster.<\/li><li>For a holistic, data-driven optimization of your business processes, explore our <a title=\"Business Process Management &amp; Supply Chain Analytics \u2013 data-driven process optimization\" href=\"https:\/\/www.cbs-consulting.com\/en\/next-one\/supplychain\/excellence\/enterprise-enablement\/\">Business Process Management &amp; Supply Chain Analytics<\/a> offering \u2013 making processes transparent, uncovering potential, and creating measurable value.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1666d6ba elementor-widget elementor-widget-spacer\" data-id=\"1666d6ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-42988c0c e-flex e-con-boxed e-con e-parent\" data-id=\"42988c0c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1a34fce4 e-con-full e-flex e-con e-child\" data-id=\"1a34fce4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-44da3e4f elementor-widget elementor-widget-heading\" data-id=\"44da3e4f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Our partners:\n\n<\/h4>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3434f8d4 e-con-full e-flex e-con e-child\" data-id=\"3434f8d4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-19ddfe27 elementor-widget elementor-widget-image\" data-id=\"19ddfe27\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"640\" height=\"317\" src=\"https:\/\/www.cbs-consulting.com\/wp-content\/uploads\/640px-SAP-Logo.svg.png\" class=\"attachment-full size-full wp-image-86285\" alt=\"\" srcset=\"https:\/\/www.cbs-consulting.com\/wp-content\/uploads\/640px-SAP-Logo.svg.png 640w, https:\/\/www.cbs-consulting.com\/wp-content\/uploads\/640px-SAP-Logo.svg-300x149.png 300w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-120ec05a elementor-widget elementor-widget-image\" data-id=\"120ec05a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"640\" height=\"320\" src=\"https:\/\/www.cbs-consulting.com\/wp-content\/uploads\/640px-Celonis_Logo.png\" class=\"attachment-full size-full wp-image-86295\" alt=\"\" srcset=\"https:\/\/www.cbs-consulting.com\/wp-content\/uploads\/640px-Celonis_Logo.png 640w, https:\/\/www.cbs-consulting.com\/wp-content\/uploads\/640px-Celonis_Logo-300x150.png 300w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-22a6113b elementor-widget elementor-widget-spacer\" data-id=\"22a6113b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4b033a48 textWrapBalance e-flex e-con-boxed e-con e-parent\" data-id=\"4b033a48\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-411fa548 e-con-full e-flex e-con e-child\" data-id=\"411fa548\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-31f9b632 elementor-widget elementor-widget-heading\" data-id=\"31f9b632\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\" id=\"your-contact-person\">Your contact person<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-34c904e elementor-absolute elementor-widget elementor-widget-image\" data-id=\"34c904e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"301\" src=\"https:\/\/www.cbs-consulting.com\/wp-content\/uploads\/dotsback-4.png\" class=\"attachment-full size-full wp-image-69014\" alt=\"\" srcset=\"https:\/\/www.cbs-consulting.com\/wp-content\/uploads\/dotsback-4.png 300w, https:\/\/www.cbs-consulting.com\/wp-content\/uploads\/dotsback-4-250x250.png 250w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19669f0b description elementor-widget elementor-widget-text-editor\" data-id=\"19669f0b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tYour direct connection for all inquiries.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1d52faf3 e-con-full e-flex e-con e-child\" data-id=\"1d52faf3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5a6a2c94 elementor-grid-1 elementor-grid-tablet-1 elementor-widget__width-initial elementor-grid-mobile-1 elementor-widget elementor-widget-loop-grid\" data-id=\"5a6a2c94\" data-element_type=\"widget\" data-e-type=\"widget\" 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src=\"https:\/\/www.cbs-consulting.com\/wp-content\/uploads\/oliver-dorsner.jpg\" class=\"attachment-large size-large wp-image-3289\" alt=\"\" srcset=\"https:\/\/www.cbs-consulting.com\/wp-content\/uploads\/oliver-dorsner.jpg 800w, https:\/\/www.cbs-consulting.com\/wp-content\/uploads\/oliver-dorsner-250x250.jpg 250w, https:\/\/www.cbs-consulting.com\/wp-content\/uploads\/oliver-dorsner-300x300.jpg 300w, https:\/\/www.cbs-consulting.com\/wp-content\/uploads\/oliver-dorsner-768x768.jpg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e890a7b e-con-full e-flex e-con e-child\" data-id=\"e890a7b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cfff33d elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"cfff33d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Oliver Dorsner<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-148cc46 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"148cc46\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Member of the Executive Board<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-32965bd elementor-invisible elementor-widget elementor-widget-shortcode\" data-id=\"32965bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;}\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div class=\"combined-links\" style=\"display: flex; gap: 10px;\"><div><a href=\"https:\/\/www.xing.com\/profile\/Oliver_Dorsner\" target=\"_blank\" rel=\"noopener noreferrer\"><i class=\"fab fa-xing\"><\/i><\/a><\/div><div><a href=\"https:\/\/www.linkedin.com\/in\/oliver-dorsner-41b33219\/\" target=\"_blank\" rel=\"noopener noreferrer\"><i class=\"fab fa-linkedin-in\"><\/i><\/a><\/div><a href=\"tel:+49 6221 3304-0\"><i style=\"font-size: 13px;\" class=\"fa-solid fa-phone\"><\/i><\/a><\/div> <\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Tap the full potential with the cbs Process Improvement Framework! It provides answers to the most important questions: What are my most important or critical processes and how do I identify them? How can I improve my processes and where do I start to optimise them? How does my business compare to my competitors? What &hellip; <a href=\"https:\/\/www.cbs-consulting.com\/en\/contact_person\/oliver-dorsner\/\">Continued<\/a><\/p>\n","protected":false},"author":51,"featured_media":63645,"parent":49105,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"class_list":["post-71051","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Business Process Management | cbs Corporate Business Solutions<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cbs-consulting.com\/en\/next-one\/business-process-management\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Business Process Management | cbs Corporate Business Solutions\" \/>\n<meta property=\"og:description\" content=\"Tap the full potential with the cbs Process Improvement Framework! 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