{"id":74996,"date":"2020-03-09T13:15:49","date_gmt":"2020-03-09T12:15:49","guid":{"rendered":"https:\/\/www.cbs-consulting.com\/business-solution-management\/"},"modified":"2024-10-31T20:13:10","modified_gmt":"2024-10-31T19:13:10","slug":"business-solution-management","status":"publish","type":"page","link":"https:\/\/www.cbs-consulting.com\/us\/expertise\/business-solution-management\/","title":{"rendered":"Business Solution Management"},"content":{"rendered":"

[vc_row][vc_column][dhsv_vc_animation_header type=”full-width” overlay_color=”primary” image=”1062″]<\/p>\n

Application Management Services<\/h1>\n

Focus on quality and flexibility for global SAP system operations<\/h2>\n

[\/dhsv_vc_animation_header][\/vc_column][\/vc_row][vc_section][vc_row][vc_column width=”1\/4″][vc_empty_space height=”200px” mobile_height=”0″][vc_single_image image=”69820″ img_size=”medium”][\/vc_column][vc_column width=”3\/4″][vc_empty_space height=”200px”][vc_column_text]<\/p>\n

Enhanced application management for global system operations<\/h2>\n

RUN & CARE by cbs: seamless transition from project execution to ongoing expert support. cbs is an extension of your IT organization throughout the entire SAP life cycle, during projects and operational phases.<\/p>\n

Our flexible model supports individual functions, modules, and applications to cover your complete SAP system landscape\u2014a global network offering access to local resources that support the growing need for localization and country-specific requirements.<\/p>\n

We are committed to providing customized, scalable, and flexible solutions for our customers’ SAP application operations.[\/vc_column_text][vc_empty_space height=”100px”][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=”stretch_row” background_image=”42115″ hide_border=”true” el_id=”deliverymodels”][vc_row][vc_column][vc_empty_space height=”100px”][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n

Delivery Models<\/h2>\n

[\/vc_column_text][vc_empty_space height=”50px”][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/6″][\/vc_column][vc_column width=”1\/6″][vc_single_image image=”42027″ img_size=”full”][\/vc_column][vc_column width=”2\/3″][vc_column_text]<\/p>\n

Experts on Demand<\/h3>\n

Is your internal IT organization capable of running routine maintenance activities but still requires occasional support? “Experts on Demand” provides access . If necessary, contact us and we will clarify together how and when we can help you.<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=”80px”][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/6″][vc_single_image image=”42034″ img_size=”full”][\/vc_column][vc_column width=”2\/3″][vc_column_text]<\/p>\n

Application Management Services<\/h3>\n

In cases where the operation of one or more SAP applications is to be outsourced, cbs offers fully comprehensive application management with service desk and incident management, problem management, change management and service request management. Our service management ensures consistently high service quality. By means of a standardized procedure within the scope of the transition, we ensure that we are familiar with both the support processes and the SAP systems of our customers and can take over the service in full within the shortest possible time.<\/span>[\/vc_column_text][\/vc_column][vc_column width=”1\/6″][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=”60px”][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/6″][\/vc_column][vc_column width=”1\/6″][vc_single_image image=”42020″ img_size=”full”][\/vc_column][vc_column width=”2\/3″][vc_column_text]<\/p>\n

Application Process Management<\/h3>\n

Our Application Process Managers take on the role of a process owner in your IT and are the contact person for the business department. For technical issues, we help you with Experts on Demand or Application Management Services or, in the case of projects, with our consulting services. However, this does not usually cover all tasks. Together with our Application Process Managers, process optimisations are designed and the implementation is planned. The actual implementation is monitored and set live. If necessary, parallel projects are coordinated. Where required, additional tasks are taken on.<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=”60px”][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/6″][vc_single_image image=”69829″ img_size=”full”][\/vc_column][vc_column width=”2\/3″][vc_column_text]<\/p>\n

Application Experts<\/h3>\n

Dedicated consultants for a set period of time and for a fixed number of days per week. Shortage of skilled workers and demographic change mean that more and more positions in internal IT remain unfilled. Employees leave the company and the positions cannot be filled. Within the scope of our Application Expert offer from our Business Solution Management portfolio, we offer support for this. Different SAP topic\/module-related points are dealt with flexibly.<\/span>[\/vc_column_text][\/vc_column][vc_column width=”1\/6″][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=”100px”][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=”stretch_row” background=”lightgray-75″ el_id=”uvp”][vc_row][vc_column][vc_empty_space height=”100px”][vc_column_text]<\/p>\n

You can count on that.<\/h3>\n

There are many ways to provide these services. We focus on quality and customer satisfaction. We achieve this through:[\/vc_column_text][vc_empty_space height=”20px”][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/12″][\/vc_column][vc_column width=”5\/6″][vc_tta_accordion][vc_tta_section title=”Experience” tab_id=”experience”][vc_column_text]The average SAP experience of our consultants is 15.6 years. With this background of experience, we often solve our customers’ problems at first contact. The combination of application knowledge and technology knowledge enables us to support systems that are highly customized (e.g. many user exits, Z programs).[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Standards” tab_id=”standards”][vc_column_text]All members of the AMS team are ITIL certified. Service Managers have ITIL Expert training. This means that we not only understand the service processes of our customers but can also support the optimization of these processes.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”SAP Certified” tab_id=”sap-certified”][vc_column_text]SAP knowledge is important, but not everything. Service processes should also meet customer requirements. To check our quality requirements there, we regularly have ourselves certified by SAP. We are an \u201cSAP-certified provider of SAP S\/4HANA Solutions Operations\u201d.[\/vc_column_text][vc_empty_space height=”20px” mobile_height=”0px” tablet_height=”15px”]Die Datei wurde nicht gefunden.[\/vc_tta_section][vc_tta_section title=”Customer focus” tab_id=”customer-focus”][vc_column_text]Customer satisfaction is our top priority. We regularly discuss the quality of our services with our customers. It is also important to us not to stop at the SAP system boundaries, but to coordinate the necessary steps in connected systems as well.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Near-\/Offshoring” tab_id=”1723812193780-763493c8-a7e3″][vc_column_text css=””]Our service delivery centres in other European countries, Asia and South America not only enable us to reduce costs. They also offer access to expertise in other time zones and thus support our customers in the internationalisation of their business.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][vc_column width=”1\/12″][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=”80px”][\/vc_column][\/vc_row][\/vc_section][vc_section el_id=”extended-services”][vc_row][vc_column][vc_empty_space height=”50px”][vc_column_text]<\/p>\n

Extended Services<\/h2>\n

[\/vc_column_text][vc_empty_space height=”50px”][\/vc_column][\/vc_row][vc_row][vc_column][vc_tta_tabs active_section=”1″][vc_tta_section title=”Application monitoring” tab_id=”systemmonitoring”][vc_column_text]In addition to basic monitoring solutions, cbs offers an automated solution for application monitoring. The focus is not on replacing basic monitoring, but on business-critical KPIs and the automatic generation of alerts based on customer-specific configuration.<\/p>\n

To enable KPI measurements, cbs offers a customisable framework of reports that are installed on customers’ SAP systems and extended on customer request. The checks are carried out automatically and regular reports are sent to agreed recipients.<\/p>\n

In coordination with the customer, cbs can react immediately to events as they occur and provide a solution with the help of its AMS team. The combination of automated application monitoring and event support by the cbs AMS team allows customers to focus on their business while ensuring stable operations.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Authorization Management” tab_id=”authorization”][vc_column_text]Excellence in authorization concepts and user administration. Create transparency and set up your system landscape for the future. With expertise in SAP Authorizations and Access Control.[\/vc_column_text][vc_empty_space height=”20px”][dhsv_vc_button title=”Learn more” link=”url:https%3A%2F%2Fwww.cbs-consulting.com%2Fen%2Fcompetencies%2Fsap-authorizations%2F|title:SAP%20Authorizations|target:_blank” type=”primary” alignment=”left”][\/vc_tta_section][vc_tta_section title=”Test Factory” tab_id=”testfactory”][vc_column_text]Consistent high test quality, even in regression testing, is important for system stability. However, quality often deteriorates over time. With the Test Factory and a standardized test procedure, we ensure consistent high test quality.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Archiving” tab_id=”archiving”][vc_column_text]Whether in preparation for an S\/4HANA conversion or during ongoing operation: It makes sense to relieve the system of old data. We design your archiving procedure, implement it and take care of the operation.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Compliance” tab_id=”compliance”][vc_column_text]For secure and compliant operations based on the SAP Secure Operations Map, we provide comprehensive support in the areas of organization, processes, application, system and environment in risk analysis, assessment and removal\/mitigation, as well as in the preparation and follow-up of internal and external audits.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Management Consulting” tab_id=”consulting”][vc_column_text]Are your service processes no longer optimally aligned with your company’s needs? We support you in redesigning and implementing the processes.<\/p>\n

Based on the experience of more than 100 customer projects, our ITIL Experts provide support within the scope of our Application Management Services.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Automation” tab_id=”1723812351977-a0076554-1878″][vc_column_text css=””]The implementation of Robotic Process Automation (RPA) is revolutionising the way companies manage their business processes. RPA makes it possible to automate recurring and time-consuming tasks. By automating these processes, companies can increase efficiency, reduce errors and save valuable working time that employees can use for more complex and strategic tasks instead. The introduction of RPA can lead to a significant reduction in costs, as it reduces the need for manual intervention and thus lowers operating costs. In addition, RPA helps to improve compliance by ensuring consistent execution of processes according to defined rules and standards.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Lifecyle Management” tab_id=”1723812632002-d20610aa-a7b7″][vc_column_text css=””]Lifecycle Management and SAP CALM (Cloud Application Lifecycle Management) are crucial aspects for the efficient management and maintenance of SAP solutions. SAP CALM offers a harmonised and content-driven approach for the implementation and operation of intelligent, sustainable business solutions. With SAP CALM, you can ensure the quality and performance of your business processes while guaranteeing business continuity. It enables proactive problem detection and resolution to minimise downtime. We support our customers in the introduction and optimised use of these functions provided by SAP, often at no additional cost.[\/vc_column_text][\/vc_tta_section][\/vc_tta_tabs][vc_empty_space height=”100px”][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=”stretch_row” background=”lightgray-75″ el_id=”career-ams-bsm”][vc_row][vc_column][vc_empty_space height=”80px”][vc_row_inner][vc_column_inner width=”1\/2″][vc_column_text]<\/p>\n

Become part of the challenge<\/h3>\n

Apply now<\/h4>\n

We connect you with impressive experts who meet you at eye level and form a team that is characterized by exceptional cohesion and professional exchange at a high level. Take responsibility, use your skills and develop your potential, because with us you can do what you love.[\/vc_column_text][dhsv_vc_button title=”Current job openings” link=”url:https%3A%2F%2Fcbsamericainc.recruitee.com|title:Current%20vacancies|target:_blank” type=”primary” alignment=”left”][vc_empty_space height=”20px”][\/vc_column_inner][vc_column_inner width=”1\/2″][vc_video link=”https:\/\/www.youtube.com\/watch?v=S3d5gsSa3eA”][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=”80px”][\/vc_column][\/vc_row][\/vc_section][vc_section el_id=”sap-expertise”][vc_row][vc_column][vc_empty_space height=”100px”][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/2″][vc_column_text]<\/p>\n

Functional Coverage \u2013 Our Expertise<\/h2>\n

We offer our services for the following SAP solutions:[\/vc_column_text][vc_column_text]SAP ERP<\/a>[\/vc_column_text][vc_column_text]SAP S\/4HANA<\/a> (On-Premise & Cloud)[\/vc_column_text][vc_column_text]SAP Human Capital Management (HCM<\/a>) \/ SuccessFactors[\/vc_column_text][vc_column_text]SAP Global Trade Services (GTS<\/a>)[\/vc_column_text][vc_column_text]SAP BI<\/a> (BW, SAC, DWC)[\/vc_column_text][vc_column_text]SAP Master Data Governance (MDG<\/a>)[\/vc_column_text][vc_column_text]SAP SCM<\/a> (APO, IBP, EWM, TM)[\/vc_column_text][vc_column_text css=””]SAP CALM[\/vc_column_text][vc_column_text]SAP Product Lifecycle Management (PLM)[\/vc_column_text][vc_column_text]SAP Business Technology Platform (BTP<\/a>)[\/vc_column_text][vc_column_text]SAP PI, PO & CPI[\/vc_column_text][\/vc_column][vc_column width=”1\/2″][vc_single_image image=”30634″ img_size=”full” alignment=”right”][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=”80px”][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=”stretch_row” background=”black” el_id=”s4hana-services”][vc_row][vc_column][vc_empty_space height=”50px”][vc_column_text]<\/p>\n

Services for S\/4HANA<\/h2>\n

Run your SAP Applications<\/h4>\n

[\/vc_column_text][vc_empty_space height=”50px”][\/vc_column][\/vc_row][vc_row][vc_column][vc_tta_tabs active_section=”1″][vc_tta_section title=”Lean Pre-Study” tab_id=”prestudy”][vc_column_text]The Lean Pre-Study is aimed at customers who do not want to conduct a large preliminary study with process analysis. The focus is on the must-do’s, technical topics and program\/project planning.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Lean Conversion” tab_id=”conversion”][vc_column_text]Conversion as easy as an upgrade!<\/p>\n

Lean Conversion is a procedure for customers who want to go 1:1 to S\/4HANA. Only the must-do’s are implemented, coding is adapted where necessary. Innovations are carried out before or after the conversion project.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”S\/4HANA Backfill” tab_id=”backfill”][vc_column_text]The S\/4 project is often a company’s largest SAP project. The challenges for internal IT are correspondingly great. But who is then responsible for the ongoing operation of the existing SAP landscape? With S\/4HANA Backfill, cbs ensures that systems run error-free until they are replaced by S\/4HANA and that any necessary adjustments are made.[\/vc_column_text][\/vc_tta_section][\/vc_tta_tabs][vc_empty_space height=”100px”][\/vc_column][\/vc_row][\/vc_section][vc_section el_id=”customers”][vc_row][vc_column][vc_empty_space height=”50px”][vc_column_text]<\/p>\n

Customers<\/h2>\n

[\/vc_column_text][vc_row_inner][vc_column_inner width=”1\/4″][vc_single_image image=”41574″ img_size=”full” alignment=”center” onclick=”custom_link” img_link_target=”_blank” link=”https:\/\/www.cbs-consulting.com\/en\/reference\/vag-armaturen\/”][\/vc_column_inner][vc_column_inner width=”1\/4″][vc_single_image image=”101470″ img_size=”full” alignment=”center” onclick=”custom_link” img_link_target=”_blank” css=”” link=”https:\/\/www.cbs-consulting.com\/en\/reference\/schenck-process-merges-company-codes-in-the-united-states\/”][\/vc_column_inner][vc_column_inner width=”1\/4″][vc_single_image image=”41596″ img_size=”full” alignment=”center” onclick=”custom_link” img_link_target=”_blank”][\/vc_column_inner][vc_column_inner width=”1\/4″][vc_single_image image=”41603″ img_size=”full” alignment=”center” onclick=”custom_link” img_link_target=”_blank”][\/vc_column_inner][vc_column_inner width=”1\/4″][vc_single_image image=”51744″ img_size=”full” css=””][\/vc_column_inner][vc_column_inner width=”1\/4″][vc_single_image image=”113365″ img_size=”full” css=””][\/vc_column_inner][vc_column_inner width=”1\/4″][vc_single_image image=”113373″ img_size=”full” css=””][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_empty_space height=”80px”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section][vc_row][vc_column][vc_empty_space height=”50px”][vc_separator][vc_empty_space height=”50px”][\/vc_column][\/vc_row][vc_row el_id=”contact”][vc_column][vc_row_inner][vc_column_inner width=”5\/12″][vc_column_text]<\/p>\n

Contact Person<\/h2>\n

For a detailed consultation we are of course also happy to assist you personally. Just contact us directly:[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/12″][\/vc_column_inner][vc_column_inner width=”1\/2″][dhsv_vc_contact_person contact_person=”113349″][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=”100px”][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row][vc_column][dhsv_vc_animation_header type=”full-width” overlay_color=”primary” image=”1062″] Application Management Services Focus on quality and flexibility for global SAP system operations [\/dhsv_vc_animation_header][\/vc_column][\/vc_row][vc_section][vc_row][vc_column width=”1\/4″][vc_empty_space height=”200px” mobile_height=”0″][vc_single_image image=”69820″ img_size=”medium”][\/vc_column][vc_column width=”3\/4″][vc_empty_space height=”200px”][vc_column_text] Enhanced application management for global system operations RUN & CARE by cbs: seamless transition from project execution to ongoing expert support. cbs is an extension of your IT organization throughout … Continued<\/a><\/p>\n","protected":false},"author":51,"featured_media":51297,"parent":76546,"menu_order":637,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"class_list":["post-74996","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nBusiness Solution Management | cbs Corporate Business Solutions<\/title>\n<meta name=\"description\" content=\"Solution provider across the complete lifecycle of an SAP system landscape, in project and in operational phases.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cbs-consulting.com\/us\/expertise\/business-solution-management\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" 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