Target Operating Model

Your operational blueprint for sustained transformation success.

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An Operating Model fundamentally needs to enable a company’s business model, strategy and business success. A defined and transparent Target Operating Model (TOM) also provides an important frame and essential design guardrails for any digital transformation. To increase transformation value and the success of your digital journey, a conscious review of your current operating model should be considered in early stages to either confirm it’s fit-for-future or identify areas of needed or wanted adjustment. Given the invest and effort a company commits to its digital transformation, you have to ensure that a well-defined and future-ready Target Operating Model builds the fundament for your transformation activities.

cbs Target Operating Model Framework

To review and optimize a company’s Target Operating Model, cbs takes seven TOM dimensions into consideration. The Strategy provides important business context for the TOM. Confirmation or change in one or multiple TOM dimensions always needs to be considered in relation to the other dimensions to avoid sub-optimal solutions or even conflicting set-ups.

Strategy

cbs Target Operating Model Framework

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Typical TOM Use Cases

Digital Transformation

Your Target Operating Model provides a clear framework for implementing capabilities, processes and new technologies, ensuring alignment with strategic objectives and a smooth transformation with minimal disruptions.

New Business Models

Redesign of your Operating Model and its dimensions to support evolving and innovative business models. Enablement of additional revenue streams based on market changes and new technologies.

Changing Global Supply Chains

Constantly changing global supply chains impacting your Operating Model. Required redesigned of international value chains to respond to global market shifts and disruptions with the aim to maintain resilience and increase efficiency.

Merger & Acquisition

Purposeful integration of company investments under a defined Target Operating Model. Establishing a frictionless and optimized operational blueprint that facilitates synergy realization and business growth.

Key Objectives

TOM consulting for every phase of transformation

Comprehensive end-to-end consulting from strategic analysis to operational implementation

cbs Operating Model Review

Start your digital transformation with a structured review of your operating model (4–6 weeks)

Step 1

Analyze

Objective: Create transparency about current operating model

Step 2

Evaluate

Objective: Jointly evaluate current operating model and identify areas of potential change or optimization

Step 3

Plan

Objective: Plan next steps based on identified change/ optimization areas

Our expertise

Embedded Expertise

Our experience in TOM related consulting is fueled by broad and deep functional consulting expertise in all relevant business and technology areas.

Leading Execution

Based on over 30 years design & implementation experience of global corporate business solution landscapes, we enable highest quality transformations of business processes and applications – guided by a defined and fit-for-future Target Operating Model.