AI brings clarity: understand your KPIs, fix root causes, boost performance
Use process mining and AI to uncover the real causes of poor KPIs and achieve measurable improvements.
The challenge: Lack of transparency in KPIs
Companies struggle with complex, interconnected processes and a lack of transparency regarding the actual causes of inadequate performance indicators. Root cause analyses are often performed manually, are slow, subjective and based on assumptions. This leads to ineffective improvement initiatives, unnecessary costs and missed opportunities for optimisation.
Our solution: AI-supported KPI optimisation
Using a combination of process mining and artificial intelligence, cbs quantifies the influence of master, transaction and process data on success-critical KPIs such as on-time-in-full (OTIF).
Ensemble learning methods identify and prioritise the most important influencing factors – such as how schedule adjustments or oversized buffer times worsen the OTIF rate. Companies receive fact-based decision-making criteria to specifically adapt processes and achieve operational excellence.
Gaining clarity on KPIs
With our solution, companies can achieve a new level of transparency in their processes. Instead of time-consuming root cause analysis, AI provides immediate clarity on the most important factors influencing key performance indicators.
This enables fact-based decisions that have a real impact: processes become more stable, bottlenecks are identified in good time, and resources are deployed where they have the greatest leverage. The result is a continuous improvement process that sustainably strengthens performance indicators and makes companies more resilient.
Focus on customer benefits
Up to 35% less analysis effort
Up to 35% less analysis effort
Make decisions faster
AI replaces time-consuming, manual root cause analysis and automatically identifies the relevant drivers for poor KPIs – objectively, factually and efficiently.
AI replaces time-consuming, manual root cause analysis and automatically identifies the relevant drivers for poor KPIs – objectively, factually and efficiently.
Up to 20% improvement in KPIs
Up to 20% improvement in KPIs
Targeted performance improvement
Processes, data and procedures can be optimised on the basis of reliable findings – with a lasting effect on key performance indicators.
Processes, data and procedures can be optimised on the basis of reliable findings – with a lasting effect on key performance indicators.
AI-powered insights in real time
AI-powered insights in real time
Transparency in complex processes
The solution reveals which factors really influence your KPIs. This allows you to deploy resources where they will be most effective.
The solution reveals which factors really influence your KPIs. This allows you to deploy resources where they will be most effective.
With AI-supported KPI optimisation, we make complex processes and their performance indicators transparent and identify the key levers for better performance. This enables our customers not only to achieve rapid results, but also to lay the foundation for sustainable improvements.
Nils Kleiber, Senior Consultant – Supply Chain Analytics, cbs
Success Story
Phoenix Contact
OTIF optimisation in production
Phoenix Contact, a global market leader in electrification, connectivity and automation, faced the challenge of reliably meeting delivery dates and quantities. Using cbs’s Fast Value Approach, the key drivers for poor OTIF performance were identified and quantified. Based on AI-supported analyses, concrete measures for process and master data improvements were derived, thus creating the basis for sustainable improvements.
"cbs’s innovative analytics solution is a real game changer in how we manage our supply chain, bringing unmatched transparency & drive. We truly appreciate the great work."
Success Story
SAP MES Cloud
Zukunftssichere Migration
Einer der weltweit führenden Hersteller für Antriebstechnik hat mit cbs erfolgreich seine globale SAP ME-Vorlage auf ein harmonisiertes und global skalierbares SAP DM Template migriert. Mit unserem Standard-First-Ansatz wurde ein dynamisches Worker-Guidance-System realisiert, die die SAP BTP-Technologie und Machine-Connectivity performant und flexibel integriert. Das Ergebnis: mehr Flexibilität, Performance und Zukunftsfähigkeit im Shopfloor.
Success Stories
Energy Solutions
SAP PS Template
Einführung eines standardisierten SAP PS Templates für Europa mit konsolidierten Prozessen, verbessertem Reporting und Ablösung historisch gewachsener Strukturen – nahtlos eingebettet in die globale SAP-Roadmap.
Bauer AG
ETO Target Picture
Neugestaltung der E2E-Projektprozesse im Rahmen der S/4HANA-Transformation. Ergebnis: strukturierte Projektabwicklung, klare Verantwortlichkeiten, transparente Kostensteuerung – und ein skalierbares Template für EMEA.
Your KPIs under control
Use AI-powered insights to eliminate bottlenecks, stabilise processes and sustainably increase the performance of your supply chain.
Procedural model & project approach
The project follows a four-stage approach:
Roadmap & Scope Specification
Selection of relevant systems, data and KPIs.
Analytical Set-up
Development of AI-supported analysis architecture.
Insights Derivation
Derivation and validation of results by cbs experts.
Action Items & Targeted Improvement
Development and implementation of specific improvement measures.
Choice between a fast-value starter for quick results and a built-to-last approach for continuous optimisation
120 seconds to clarity
How does AI-supported decision-making work to ensure reliable OTIF performance? Find out in detail in this blog post.
Warum cbs?
Methodology M-cbs
Our M-cbs method is designed to address the complex challenges of company-wide change projects. M-cbs is in our DNA.
From strategy to execution
With cbs, you have a partner at your side who combines strategic thinking with operational excellence. We provide you with comprehensive support – from the initial definition of your goals to their sustainable integration into your systems and processes.
End-to-End Operational Excellence
Thanks to our end-to-end expertise along the entire value chain – from design to operate – we put your data in the right context, create process clarity and enable informed decisions at all levels. We combine in-depth process understanding with state-of-the-art technology – for real impact instead of mere concepts.
Business Process Management & Analytics
Further information & downloads
Would you like to exploit the full potential of AI-supported KPI optimisation?
Our in-depth content shows you in a practical way how you can create transparency, identify causes and improve your KPIs in the long term. Discover now:
